|
It Could Be So Much Worse (12/26/01)
|
 
|
| | |
Not to bring you down or anything, but we here at AtAT always feel that it's important during the holidays to take a little time and think about those poor souls who are less fortunate than we are. So now that you've ingested enough "special" egg nog to trigger random holiday cheer flashbacks well into next October, we figure it's time for you to sober up a little and consider the plight of those who are so much worse off. We speak, of course, of the Wintel owners.
Oh, sure, maybe you're forced to use a Wintel at work every day, and so maybe you think you know what real psychic pain is. But unless you've had the poor judgment to have invited one of those unholy things into your own home, you've probably only gotten the merest taste of the havoc they can wreak upon your life. After all, if the system at work dies, it's not your responsibility; all you can do is call IT and wait. But if your own personal computer goes wacky, it's up to you to deal with it.
This is not to say, of course, that Macs never get wonky; we simply get the massively unscientifically-determined impression that Macs tend to be less troublesome, overall. And while we've heard our fair share of horror stories involving Apple's customer service, these pale in comparison to some of the catastrophic things we've heard about on the Wintel side of the fence. Case in point: faithful viewer richard points out a posting at The Motley Fool which details one poor lost soul's experience with a lemon from Dell and his customer service saga that clearly emerged from the deepest realms of the scary hot place. (And no, we don't mean Austin.)
We implore you, steel your resolve and read over that nightmare. It's a real eye-opener, and it provides some serious perspective this holiday season. Keep it in mind the next time you're frustrated because Mac OS X doesn't support your scanner or Apple tacks another week onto the delivery time for your Apple Store order; things could be so much worse. Now go eat a cookie... you'll feel better.
| |
| |
 |
SceneLink (3473)
|  |
 |
|
And Now For A Word From Our Sponsors |
| | | |
|
| |
|
 | | The above scene was taken from the 12/26/01 episode: December 26, 2001: Apple lines up a whopping two million iBooks for the coming year. Meanwhile, the company posts an iPod update-- and then pulls it due to an incompatibility problem. And no matter how bad things get in your life, always remember: you could be dealing with Dell customer service...
Other scenes from that episode: 3471: iBooks: Two Million In '02 (12/26/01) Whether or not Apple is "thinking different," it sure looks like the company is thinking big. Cupertino has been maddeningly tightfisted with the sales figures for the past couple of months, but now that the holiday buying season has finally drawn to a close, we're on pins and needles to hear some actual numbers when Uncle Steve does his usual "State of the Mac" address as part of his next Stevenote in a couple of weeks... 3472: Another Yanked Updater (12/26/01) So as of Christmas morn, the AtAT staff is finally iPodified; never let it be said that Katie, AtAT's resident fact-checker and Goddess of Minutiae, doesn't come through with the yuletide goods. We're pleased to report that, after spending a day with the thing, we can confirm that everything you've read about this little device is true...
Or view the entire episode as originally broadcast... | |  |
|
|
